Varna 20.03.2026
Customer support with
English and German
Join Sutherland – Where Your Career Soars!
We are looking for a Customer Support Specialist with German & English to join our team in Varna. In this role, you will be the first point of contact for customers, providing support mainly via chat and email.
Your Responsibilities:
- Handle customer inquiries via chat and email
- Document interactions accurately in the system
- Follow company procedures and guidelines
- Escalate complex cases when needed
Requirements:
- German (C1–C2) and English (B2)
- Strong communication and computer skills
- Attention to detail and ability to multitask
- Previous experience is a plus
What We Offer:
- Competitive salary + permanent contract
- Sign-in bonus: 500 EUR
- Relocation bonuses (internal & external)
- 21 days covered accommodation
- Flexible shifts: Mon–Fri, 08:00–23:00
- 21 days paid annual leave
- Health insurance, vouchers & transport allowance
- Career growth and training opportunities
- Modern office in Varna