Our Awards

Our growth and success in Bulgaria have been underpinned by a strategy and commitment to create a strong employer brand and exceptionally well-designed processes. The right processed run over the right technology by the right talent position us among the leaders in our industry in Bulgaria. That is why we have been recognized by various international and local associations, organizations, and business communities.

2017
2018
2019
2020
2021
Innovations, Technology & Sourcing Awards
“Outsourcing Service Provider of the Year” 2nd place “Innovation in Technology” 2nd place
True Leaders Award by ICAP
True Leader in the category “Business Process Transformation”
“Career in Bulgaria. Why not” Awards
“Best Office Space” 2nd place
Employer Branding Awards by b2b Media
"Employer Brand Leader of the Year" 1st place
True Leaders Award by ICAP
True Leader in the category “Business Process Transformation”
Employer Branding Awards by b2b Media
“Excellence in office space” 1st place “Employer Brand Leader of the Year” 2nd place
Stevie Awards for Sales and Customer Service
Silver Stevie® Award in the “Contact Center or Customer Service Outsourcing Provider of the Year” category
Stevie Awards for Sales and Customer Service
Bronze Stevie® Award in the “Contact Center of the Year (Over 100 Seats)” category
Stevie Awards for Great Employers
Silver Stevie® Award in the “Employer of the year – Other industries” category
Stevie Awards for Great Employers
Bronze Stevie® Award in the “Achievement in employee engagement” category
Career Show Awards
“Best teambuilding” Gold award “Best employer” Silver award
Manager of the Year
“Development of the local regions” Special Award
Employer Branding Awards by b2b Media
“Employer Branding Event” 3rd place
Annual HR Awards by the Bulgarian Association for People Management
“Best HR Project of a Large Company for 2020”
AIBEST Annual Awards
“BPO Company of the Year”
Stevie Awards Sales and Customer Service
Bronze Stevie® Award in the “Contact Center or Customer Service Outsourcing Provider of the Year” category
True Leaders Award by ICAP
True Leader in the “Business Process Transformation” category
Career Show Awards
Best Employer Branding Strategy – Gold award Best Strategy for Attracting Talents – Gold award Best BPO Employer – Bronze award
Employer Branding Awards by b2b Media
Innovation in Talent Management (in pandemic times) – 2nd place
Career Show Awards
Sutherland Bulgaria was awarded second place in Best employer in the Outsourcing category

Sutherland Bulgaria was awarded in the categories “Outsourcing Service Provider of the Year” and “Innovation in Technology” at the annual Innovations, Technology & Sourcing Awards, organized by the Bulgarian Outsourcing Association (BOA) and the Bulgarian Association of Software Companies (BASSCOM). This was a recognition for our ability to deliver business value to clients, implement industry best practices and contribute to the sustainable growth of the Business Process Outsourcing sector in Bulgaria.

Sutherland Bulgaria was awarded TRUE LEADER in the business process transformation sector by ICAP Bulgaria. The TRUE LEADER awards acknowledge companies that manage to stand out and meet simultaneously four objective criteria – increased revenue and profitability, people growth, high credit worthiness and being a leader in the sector.

Sutherland Bulgaria was recognized among the Top 3 employers providing the best office space for its employees in Bulgaria. Sutherland was recognized for its excellent locations and modern and creative environment.

Sutherland Bulgaria was awarded first place in the category “Employer Brand Leader of the Year” at the annual Employer Branding Awards organized by b2b Media. The “Employer Brand Leader of the Year” category recognizes companies that successfully contributed to the relationship between leadership and implementation of HR strategies and projects for attracting and managing talents.

Sutherland Bulgaria was awarded TRUE LEADER in the business process transformation sector for a second consecutive year by ICAP Bulgaria. The awards recognize companies that have outstanding achievements and meet the following four criteria: increased revenue and profitability, people growth, high credit worthiness and being a leader in the sector.

B2B Media recognized Sutherland Bulgaria for achievements in creating and developing a successful Employer Brand. We were recognized for innovative employee management solutions and great office space facilities. The company was awarded 1st place in the category “Excellence in office space” and 2nd place at “Employer Brand Leader of the Year” category.

Sutherland Bulgaria was presented with a Silver Stevie® Award in the Contact Center or Customer Service Outsourcing Provider of the Year category at the 13th annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals.

Sutherland Bulgaria was presented with a Bronze Stevie® Award in the Contact Center of the Year (Over 100 Seats) – Other Service Industries category at the 13th annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals.

Sutherland Bulgaria awarded a Silver Stevie® Award in the “Employer of the year – Other industries” category at the fourth annual Stevie Awards for Great Employers. The Stevie Awards for Great Employers recognize the world’s best employers and the human resources professionals, teams, achievements and HR-related products and suppliers who help to create and drive great places to work.

Sutherland Bulgaria awarded a Bronze Stevie® Award in the “Achievement in employee engagement” category in the fourth annual Stevie Awards for Great Employers. The Stevie Awards for Great Employers recognize the world’s best employers and the human resources professionals, teams, achievements and HR-related products and suppliers who help to create and drive great places to work.

Sutherland Bulgaria won first place in the “Best teambuilding” category and second place in “Best employer” category at the annual Career Show Awards. The Awards recognize best practices in attracting, retaining and developing employees, and distingue the most successful employer brand strategies in Bulgaria.

Sutherland Bulgaria was among the awarded companies at the national annual competition for high achievements in corporate management in Bulgaria – “Manager of the Year”. The prize was presented to us for our continuous efforts to advance the local communities by creating new career opportunities, maintaining good relationships with schools and universities, supporting charity causes, and other social initiatives.

B2B Media recognized Sutherland Bulgaria for successfully organizing an external event aimed at positioning the Sutherland employer brand. We were awarded 3rd place in “Employer Branding Event” category.

Sutherland Bulgaria was awarded with “The Best HR Project of a Large Company for 2020” award at the Annual HR Awards organized by the Bulgarian Association for People Management. We were recognized for our e-signature project which entirely digitalizes our hiring process and enables all employees to sign documents online.

Sutherland Bulgaria was awarded the prestigious “BPO Company of the Year” 2020 award by the Association of Innovation, Business, Excellence, Service and Technology (AIBEST) for being the best in delivering outstanding business value to its clients, having the best-in-class industry practices and being a leader in learning, talent, and contributing significantly to the sustainable growth of the sector in

Sutherland Bulgaria was presented with a Bronze Stevie® Award in the “Contact Center or Customer Service Outsourcing Provider of the Year” category in the 14th annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals.

Sutherland Bulgaria was awarded TRUE LEADER in the business process transformation sector by ICAP Bulgaria. The TRUE LEADER awards acknowledge companies that manage to stand out and meet simultaneously four objective criteria – increased revenue and profitability, people growth, high credit worthiness and being a leader in the sector.

Sutherland Bulgaria was awarded 1st place in the categories “Best Employer Branding Strategy” and “Best Strategy for Attracting Talents”, and 3rd place in the “Best employer” category at the annual Career Show Awards. The Awards recognize best practices in attracting, retaining and developing employees, and distinguish the most successful employer brand strategies in Bulgaria.

Sutherland Bulgaria awarded with 2nd place in the category Innovation in Talent Management (in Pandemic Times) at the annual Employer Branding Awards by b2b Media. We were recognized for our e-signature project which entirely digitalizes our hiring process and enables all employees to sign documents online

Sutherland Bulgaria was awarded second place in Best employer in the Outsourcing category at the annual Career Show Awards. The Awards recognize best practices in attracting, retaining and developing employees, and distingue the most successful employer brand strategies in Bulgaria.