Customer Service Consultant with German and English

Work from home
Customer support with English and German

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Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant with German and English. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

In this role get to:

  • Be the first point of contact for all customers
  • Answer inbound calls to provide exceptional customer service
  • Respond to inquiries about products and services, processing payments, or performing general account maintenance
  • Up-selling customers to new products or services may be encouraged

Our most successful candidates will have:

  • High school diploma or GED
  • Demonstrated ability to perform at a high level, to support our high volume of inbound calls
  • Excellent verbal and written communication skills; proficient reading skills required
  • Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
  • Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
  • Prior customer service experience preferred

We will give you:

  • Very competitive salary
  • Attractive performance incentives
  • Top-notch training
  • Unique social benefits package which includes Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; Internet Allowance
  • Employee recognition programs

Apply Now And Start Your Sutherland Career