Take your career to the next level and join us as Customer Support Consultant with Italian!
In this role you will provide pre-sales, post-sales, technical and order management support to customers.

What we are looking for:

• Excellent Italian and good English language skills
• Good communication and soft skills
• Attention to detail and ability to multitask
• Strong PC and Mac technical skills (hardware, software, and operating systems)
• Knowledge of the storage and memory market preferred

What you will do:

• Use of the CRM tool
• Pre-sales and post-sales support
• Shipping and returns procedure inquiries
• Tax and payment terms inquiries
• Product use, technical and warranty support
• Order status and tracking inquiries
• Order entry and follow up on our internal order management system
• Submitting special price/volume requests
• Work with channel sales teams

At Sutherland you will get to enjoy:

• A competitive salary
• Regular working hours
• Excellent social benefits package, including health insurance, life insurance, food vouchers and transportation allowance
• Rewards and recognition programs
• Trainings following the leading global standards for highest quality of customer service and technical support
• Career development opportunities
• Team building activities
• A great office location

It’s not just a job, it’s your career!