Customer Support Representative with German

Burgas 31.05.2024
Customer support with German

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πŸš€ Join Sutherland – Where Your Career Soars! 🌟

Sutherland: Pioneering Customer Experience Management (CXM) Globally for 37 Years! 🌎 As a powerhouse in automation and innovative solutions, we thrive on delivering exceptional service to our clients’ customers across the globe. With a presence in 60 locations worldwide, including Bulgaria since 2008, we’re a diverse team of over 2,000 dedicated individuals working across Sofia, Varna, Burgas, or from the comfort of home, serving in 17 languages!

At Sutherland, You’ll:

πŸ” Dive into intriguing projects for renowned global brands.
πŸ“ˆ Grow and sharpen your skills in a vibrant and supportive environment.
🌟 Collaborate with exceptional talents on exciting initiatives.

Join our growing team for a world leader in e-commerce! One of our biggest and most successful projects for a global leader in online shopping continues to grow and we are looking for our next great colleagues.

Job Description

πŸ’¬ Provide customer support in German (phone, chat, mail).
πŸ”Analyze client queries and offer the best solution.
πŸ“š Professional training according to global customer service standards.
⏰ Flexible working hours (4-, 6- or 8-hour shifts).

Qualifications

πŸŽ“ Very good proficiency in German language (minimum B2), second language is not required.
πŸ’» Good computer literacy.
πŸ’¬ Strong interpersonal skills and collaborative mindset.
🌱 Drive for continuous improvement and gaining of new knowledge.
🀝 Ability to organize, prioritize and work in a team.

What You’ll Receive:Β 

πŸ’Ό Long-term job security with a permanent contract.
πŸ₯ Additional health and life insurance coverage.
🌞 Generous annual leave, including wellness days.
🍽️ Food vouchers and paid breaks.
πŸ’° Competitive salary and clear career progression.
πŸŽ“ World-class on-the-job training.

But Wait, There’s More!

πŸ’» Fully digital employee services with eSignature.
🧠 Employee assistance program for psychological support.
πŸ’Έ Exclusive employee discounts portal.
🀝 Lucrative employee referral program.
πŸŽ‰ Rewards and recognition for your achievements.
🌍 Relocation package for those moving cities or countries.
πŸ‹οΈβ€β™‚οΈ Multisport card coverage.
πŸ“š In-house learning portals with certification options.
πŸŽ‰ Engaging office events and wellness initiatives.
πŸ‘Ά Gift for birth or adoption.
🌱 Corporate social responsibility events and team-building activities.
🌐 Exposure to global business insights and practices.

Ready for the Next Chapter?
If you’re eager to embark on an exciting journey with us, we’re excited to hear from you! πŸš€

Apply Now And Start Your Sutherland Career