Company Description

Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 30 years, we have been entrusted with caring for our clients’ customers – a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible – instantaneous, relevant, predictive and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design-thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms.

We believe that the best relationships come from trust and value.  We call it One Sutherland.

Job Description

• Act as the primary point of contact for the business on all people-related matters.
• Strategically align our HR initiatives with the overall business strategy, actively contributing to the achievement of organizational goals.
• Collaborate with the Centers of Excellence (COE) functions, actively participating in the development and tracking of new HR initiatives, and delivering comprehensive feedback.
• Take the lead on Talent Management, overseeing critical aspects such as succession planning, talent development, and retention strategies for key talent.
• Ensure adherence to internal policies and the legal framework of Bulgarian legislation, maintaining the highest standards of compliance.
• Design and coordinate management projects, involving the HR team in global initiatives.
• Collaborate with the Service Delivery, Employee Engagement, and Talent Acquisition teams to design and implement cross-functional development programs, fostering a culture of continuous growth and innovation.
• Adhere to company policies, regulations, and non-disclosure agreements, upholding the integrity and confidentiality of sensitive information.
• Location: Burgas
• Maternity Cover

Qualifications

• Bachelor’s Degree in Human Resources or a closely related field.
• Proven experience of 3-5 years in the field of Human Resources.
• Ability to engage, inspire, and influence individuals at all organizational levels, contributing to a positive and collaborative work environment.
• Strong capability to translate overall strategy into clear, actionable steps.
• Demonstrated team-oriented approach, displaying excellent communication and interpersonal skills to foster effective collaboration and build strong working relationships.
• Excellent communication skills in Bulgarian and English.

Life@Sutherland:

• Competitive salary, regular shift.
• Unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Compliment Cards; Transportation Allowance.
• Team Building activities, Charity events and initiatives and many other company events.
• Internal trainings following the leading global standards.
• Great office locations and work at home option.
• Rewards and recognition programs.

The information provided by you is personal and will be protected.
Only the shortlisted candidates will be contacted.