Customer support with English and German
Sutherland is looking for a motivated and passionate person to join us as a Business Applications Consultant!
In this role, you can utilize your communication skills to provide technical support via phone, email, and chat to clients that are using cloud-based applications. You will also serve as the customer’s primary point of contact, owning customers’ issues from start to finish, responding to inquiries about products and services, processing payments, or performing general account maintenance. We encourage up selling customers to new products or services.
You will get to enjoy:
- A competitive salary
- Excellent social benefits package, including health insurance, life insurance, food vouchers and transportation allowance
- Rewards and recognition programs
- Trainings following the leading global standards for highest quality of customer service and technical support
- Career development opportunities
- A workplace that is never boring: fun Fridays, monthly team building activities and many more
- A great office location
Our ideal candidates will have:
- Excellent German and English communication skills
- Multitasking skills
- The ability to proactively solve problems with a unique ability to “think on the feet” and take own decisions
- A positive attitude combined with general technical understanding and analytical skills
- The ability to work on a flexible schedule
- Prior customer service experience is considered as an advantage
The information provided by you is personal and will be protected.
Only the shortlisted candidates will be contacted.